1.) Pass out worksheet.
2.) Go over the meanings of I’m sorry, excuse me and thank you in Japanese. If you don’t know these yourself, make sure your OTE confirms. There should be a few for each phrase that may or may translate differently in different cases:
I’m sorry: すみません sumimasen, ごめん (なさい) gomen (nasai), 申し訳ありません/申し訳ない moushiwake arimasen/moushiwake nai